🌾 Welcome to Regional Queensland Investigations
Since 2011, our team has been helping individuals, businesses, and legal professionals uncover the facts, protect their interests, and find clarity when it matters most. We began as J&D Online Investigations, operating mainly throughout Melbourne and South East Queensland, where we built a reputation for thoroughness, integrity, and results.
In 2022, we made the strategic move to Mackay — a growing regional hub that reflects who we are and who we serve. Relocating to North Queensland wasn’t just a change of address; it was a conscious decision to focus on the needs of regional, rural, and remote communities. RQI provides professional investigative services across the state, including private investigators Queensland businesses, legal practitioners, government agencies and private clients rely on. From here, we’ve expanded our reach across the entire state — from the coast to the outback — delivering professional investigative services where they’re needed most.
At Regional Queensland Investigations, we believe in a practical, down-to-earth approach. We understand the unique challenges that come with living and working outside metropolitan areas — the distance, the tight-knit networks, and the importance of reputation. That’s why we pride ourselves on being approachable, discreet, and responsive, providing city-level professionalism with a genuine regional touch.
Our work spans insurance and workplace investigations, surveillance, factual enquiries, legal support, and specialist intelligence projects. Whether we’re assisting a local business, supporting a legal team, or helping a family get answers, our goal remains the same: to deliver reliable information you can trust.
Today, we’re proud to be recognised as the leading investigations firm dedicated exclusively to Regional Queensland — built on experience, integrity, and a genuine commitment to the communities we call home.
If you need professional, confidential assistance with an investigation anywhere across Regional Queensland, our team is here to help — with local knowledge, proven expertise, and genuine care.
Contact us today to see how we can assist you.
FEATURED INSIGHT — 2026
When Something Feels Off
The Role of Independent Investigation in Regional Matters
In regional communities, serious issues rarely announce themselves loudly.
They surface quietly — through inconsistencies, behaviour that doesn’t align, or concerns that are repeatedly minimised.
Independent investigation exists precisely in that space — before escalation, before reputational harm, and before evidence is lost.
The difference between a manageable issue and a serious escalation is often timing.
And timing depends on clarity.
Read the Featured Insight →Why This Matters
- Regional matters escalate faster
- Informal handling increases risk
- Evidence degrades quickly
- Delay reduces options
- Clarity protects people and organisations
Led by former senior law enforcement with extensive experience across complex, sensitive, and regulatory investigations.
Frequently Asked Questions
Below are answers to common questions from councils, government agencies, and corporate clients.
1️⃣ Are your investigations lawful and compliant in Queensland?
Yes. Regional Queensland Investigations operates under Queensland legislation and holds all required licences and insurances. All investigations are conducted in strict compliance with procedural fairness, privacy obligations, and evidence-handling requirements.
2️⃣ Are your investigation reports suitable for court or disciplinary proceedings?
Yes. Our investigation reports are prepared to professional evidentiary standards and are suitable for internal disciplinary processes, legal proceedings, coronial matters, and regulatory review where required.
3️⃣ How quickly can an investigation commence?
In most matters, investigations can commence within 24–48 hours following an initial confidential consultation, subject to scope, approvals, and urgency.
4️⃣ How much do investigation services cost?
Costs vary depending on the scope, location, and complexity of the matter. We provide clear fee structures and written engagement terms following an initial confidential consultation, ensuring transparency from the outset.
5️⃣ Will the subject of the investigation be aware?
No. Investigations are conducted discreetly and confidentially. Subjects are not notified unless required by law, policy, or procedural fairness considerations.
6️⃣ Do you work with councils and government agencies?
Yes. Regional Queensland Investigations regularly supports local government, State agencies, statutory authorities, and legal representatives across Queensland, particularly in regional and remote locations.
7️⃣ Do you conduct investigations in regional and remote Queensland?
Yes. its in our name and DNA, we specialise in investigations across regional and remote Queensland, providing on-the-ground capability where metropolitan-based providers may have limited access or local knowledge.
8️⃣ How is confidentiality and sensitive information managed?
All information is handled confidentially and securely, with strict controls in place for document management, communications, and reporting. We maintain professional standards aligned with legal, regulatory, and client confidentiality requirements.
How Our Investigations Work
We follow a structured, professional process to ensure investigations are lawful, impartial, and outcome-focused.
Skilled and experienced
- Our Director has over 25 years of investigative experience.
- Our director has experience in law enforcement with Victoria Police and as a leader with the Australian Federal Police.
- We have at our fingertips a range of network of contacts around Queensland, Australia and the world
Professionals, Not amateurs
- Licensed – QLD SECURITY FIRM (CLASS 1) Licence No: 4769679
- Licensed – NT INQUIRY AGENCY Licence No: LIA1213
- Associated with prominent industry bodies
- Insured for Public Liability $20m & Personal Indemnity for $10m
- Firm is a member of the Australian Institute of Professional Investigators.
- Our Director is the Qld President of the Australian Institute of Professional Investigators
Discretion
- All matters are treated with the strictest confidence.
Why it is important to hire the right PI or PI Firm!
It is extremely important to make the right choice when hiring the services of a private investigator. We have over 15 years of experience in the industry, with that you can rest assured that we operate under the strictest of confidence agreements. All Regional Queensland Investigations members are licensed by the Australian Government and we conduct all of our operations, and resolve all of our cases, within the parameters of the law. This means that you can comfortably rely on our services to provide you with intelligence that’s suitable for use in legal proceedings. If you don’t hire a professional firm the consequences can be damaging for example, an inexperienced and unlicensed investigator may unintentionally uncover evidence through unlawful means and, consequently, this information will be rendered unusable (inadmissible) in court, ultimately wasting valuable time, effort and money. It is always best to hire a licensed and trusted investigator from a well respected organisation so that you can enjoy peace of mind.
Queensland’s trusted regional investigation experts
Based in Mackay, Regional Queensland Investigations Pty Ltd is a licensed private investigation firm serving clients throughout Regional Queensland — from the Whitsundays and Central Highlands to the outback and Cape regions. Our experienced investigators deliver professional, confidential, and cost-effective investigative services both on-site and online, ensuring we can assist you wherever you are located.
Whether you need a private investigator in Mackay, assistance with a workplace or insurance investigation, or discreet surveillance across regional Queensland, we’ll tailor a practical and effective approach that best suits your matter.
Latest News
At times we will write on matters that are important to RQI. They are located in our blog.
Our blog
ASSOCIATED WITH THESE PROMINENT INDUSTRY BODIES:
We acknowledge – The Traditional owners of the land, the Yuwi people, and we pay our respects to Elders past and present, and to the young emerging leaders.