Investigative Services in Mackay & the Whitsundays

Regional Queensland Investigations (RQI) is headquartered in Mackay and provides professional, discreet, and evidence-based investigative services across Mackay, the Whitsundays, and Central Queensland. As a locally owned and operated firm, we are regularly engaged by businesses, government agencies, legal practitioners, and private clients who require reliable investigations conducted on the ground.

With extensive backgrounds in law enforcement, workplace compliance, and corporate investigations, RQI delivers investigations that are lawful, impartial, and suitable for internal decision-making, regulatory review, or legal proceedings. Our local presence ensures a strong understanding of the operational, workforce, and reputational challenges unique to the Mackay region.

Our Mackay Investigation Services

Workplace Investigations (Mackay & Whitsundays)

We assist Mackay and Whitsundays employers with impartial and defensible investigations into sensitive workplace matters, including:

• Employee misconduct, dishonesty, and integrity concerns

• Workplace bullying, harassment, and discrimination

• Sexual harassment and inappropriate conduct complaints

• Whistleblower and protected disclosure matters

• Fraud, theft, and misuse of organisational resources

All workplace investigations are conducted in accordance with Queensland workplace legislation and procedural fairness principles, with reporting suitable for disciplinary action or external review.

Corporate & Compliance Investigations

RQI provides structured corporate investigation services from our Mackay base, including:

• Fraud and theft investigations

• Due diligence and compliance reviews

• Conflict-of-interest assessments

• Governance, integrity, and policy breach enquiries

Our findings are documented in clear, evidence-based reports for senior management, boards, insurers, and legal advisors.

Surveillance Services

Surveillance is a core RQI capability. From Mackay, we conduct lawful, discreet surveillance operations across the Whitsundays, Bowen Basin, and Central Queensland to obtain contemporaneous evidence for:

• Insurance and workers’ compensation matters

• Workplace misconduct investigations

• Civil and family law matters

Operations are carefully planned to ensure legal compliance, discretion, and evidentiary integrity.

Cyber & Online Investigations

RQI supports Mackay clients with the investigation of digital and online matters, including:

• Cyber harassment and cyberbullying

• Online scams and fraudulent activity

• Social media misuse and policy breaches

• Digital footprint and online behaviour analysis

These services are often used alongside workplace or surveillance investigations to establish patterns of conduct.

Industry Experience in the Mackay Region

Mackay is a key regional hub for mining, agriculture, and industry. RQI regularly conducts investigations within sectors including:

• Mining & Resources – safety issues, compliance breaches, and serious misconduct

• Education – student, staff, and institutional complaint investigations

• Agriculture & Primary Production – theft, fraud, and workplace misconduct

We understand the workforce dynamics, regulatory expectations, and evidentiary standards common to these industries.

Why Choose RQI in Mackay?

• Headquartered in Mackay – Local knowledge and on-the-ground capability

• Experienced Investigators – Backgrounds in policing, compliance, and complex investigations

• Discreet & Professional – Sensitive matters handled with care and integrity

• Regional Specialists – Focused exclusively on Queensland’s regional communities

Contact RQI – Mackay & Whitsundays

If you require a trusted investigator in Mackay, Regional Queensland Investigations is available to assist.

On the Ground investigations

📞 Call 1300 870 923
📧 admin@rqinv.com.au

Or complete our Contact Form and we’ll get back to you promptly.