🔎 Investigative Insights: Case Law Corner – How NOT to Handle Bullying Complaints (22 Oct 2025)
A recent Fair Work Commission matter highlights what happens when employers mishandle bullying complaints. Instead of protecting staff, poor processes can worsen harm, damage reputations, and expose organisations to serious legal risk.
Key mistakes employers make include:
❌ Dismissing complaints as “personality clashes”
❌ Allowing managers with conflicts of interest to run the investigation
❌ Failing to act promptly, leaving staff exposed to ongoing harm
❌ Not documenting findings or outcomes properly
The case reinforces the importance of:
✅ Independent and impartial investigations
✅ Acting quickly and fairly
✅ Following procedural fairness at every step
✅ Keeping accurate, transparent records
At Regional Queensland Investigations, we ensure workplace bullying complaints are investigated professionally, ethically, and lawfully — protecting both staff and organisations from the risks of mishandling.
🔎 Regional Queensland Investigations Pty Ltd
Licensed • Insured • Trusted Across Qld & NT
📞 1300 870 923 | ✉️ admin@rqinv.com.au
🌐 www.rqinv.com.au
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